Job Description
Launch your tech career with an immediate opening for an Entry-Level IT Support Specialist in Milwaukee! Join our dynamic team at TechSolutions Inc., a leading innovator in enterprise software solutions. This full-time position offers hands-on experience in network administration, system troubleshooting, and client support within a fast-paced environment. Perfect for recent graduates or career changers eager to grow in the IT sector. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripheral devices
- Document technical procedures and maintain accurate service records
- Collaborate with senior IT staff on network security protocols
- Assist with onboarding new employees and IT equipment setup
- Participate in system upgrades and patch management cycles
Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification (or willingness to obtain within 6 months)