Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring passionate graduates and career changers in Atlanta to deliver exceptional technical support to our clients. This is your golden ticket to launch a thriving career in technology with hands-on experience, mentorship from industry experts, and a fast-paced environment where innovation thrives. If you're eager to solve problems, learn cutting-edge systems, and grow professionally, apply now!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows and macOS systems
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex IT infrastructure projects
- Train end-users on new software and system updates
- Maintain inventory of IT assets and equipment
Qualifications
- Associate's degree or relevant certification (CompTIA A+, Network+, etc.)
- Basic knowledge of operating systems, networking, and security principles
- Strong problem-solving skills with attention to detail
- Excellent communication and customer service abilities
- Ability to work independently and in a team environment
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation for on-site visits