Job Description
Launch your IT career in Lexington with our entry-level support position! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive visa sponsorship, paid training, and a clear growth path into cybersecurity or cloud infrastructure roles. Work with cutting-edge technology in a supportive environment where your passion for problem-solving is valued.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Manage user accounts and permissions across systems
- Document incident reports and resolution procedures
- Assist with network monitoring and basic troubleshooting
- Collaborate with senior engineers on system deployments
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Eligible for US visa sponsorship (H-1B, O-1, etc.)
- Basic knowledge of Windows/Linux operating systems
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification