Job Description
Launch Your IT Career in Bakersfield with Visa Sponsorship!
Are you ready to start your journey in Information Technology? TechHorizon Solutions is seeking passionate individuals with no prior experience for our Entry-Level IT Support Specialist position in sunny Bakersfield, CA. We provide comprehensive visa sponsorship for qualified international candidates and offer paid training to build your technical expertise from the ground up.
Join our dynamic team where you'll gain hands-on experience with cutting-edge technologies while supporting Fortune 500 clients. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment designed to help you thrive. Apply today and transform your future in IT!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Document IT incidents and maintain accurate service desk records
- Collaborate with senior engineers to resolve complex technical problems
- Conduct system upgrades and security patches as directed
- Deliver exceptional customer service via phone, email, and chat support
- Participate in cross-departmental IT projects
- Adhere to ITIL best practices and company protocols
Qualifications
- No prior IT experience required – we train motivated candidates!
- Valid work authorization in the US (visa sponsorship available)
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Willingness to work flexible hours including occasional weekends
- CompTIA A+ certification training provided upon hire