Job Description
Join TechNova Solutions' exclusive hiring event and launch your IT career in sunny Virginia Beach! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team. This full-time position offers comprehensive training, growth opportunities, and a collaborative environment where your passion for technology thrives. Work with cutting-edge systems while providing essential support to our clients. Perfect for recent graduates and career changers ready to make their mark in the tech industry!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install and configure computer systems, networks, and peripherals
- Provide remote and on-site technical support via phone and email
- Document technical procedures and maintain service logs
- Collaborate with senior engineers on complex system implementations
- Conduct routine system updates and security patches
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- Ability to troubleshoot hardware and software issues methodically
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification preferred
- Proficiency with Microsoft Office 365 suite