Job Description
Launch Your Tech Career in Miami Today!
TechGrowth Solutions is urgently seeking motivated Entry Level IT Support Specialists to join our dynamic team in sunny Miami. This immediate-start opportunity offers competitive pay, comprehensive training, and a clear career path in Florida's thriving tech sector.
We're looking for tech-savvy individuals eager to build foundational skills while supporting cutting-edge infrastructure. No prior experience required – we'll invest in your growth!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain workstations and network devices
- Document IT processes and maintain ticketing systems
- Collaborate with senior engineers on system deployments
- Conduct user training on new technologies
- Monitor system performance and security protocols
- Participate in 24/7 on-call rotation (rotational)
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or willingness to obtain
- Valid Florida driver's license (for occasional site visits)