Job Description
Launch your career in technology with TechSolutions Inc.! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Dallas, Ohio. Immediate start available for candidates ready to make an impact. Enjoy comprehensive training, mentorship from industry experts, and a clear path to career growth. If you're passionate about problem-solving and eager to learn, this is your opportunity to thrive in a fast-paced environment.
Our inclusive culture offers competitive benefits, flexible work arrangements, and opportunities for skill development. Join us in shaping the future of tech support while gaining hands-on experience with cutting-edge systems.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist users with system installations, configurations, and troubleshooting
- Document incidents and maintain accurate service logs
- Collaborate with senior team members to resolve complex issues
- Conduct routine system maintenance and updates
- Train end-users on new technologies and procedures
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals and security practices
- Strong problem-solving and communication skills
- Certifications (CompTIA A+, Network+) are preferred but not required
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Valid driver's license for occasional on-site support