Job Description
Join TechSprint Solutions and kickstart your IT career with our immediate-entry program! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in Colorado Springs. No experience? No problem! We provide comprehensive training and mentorship to transform your passion for technology into a professional career. Enjoy competitive pay, full benefits, and a collaborative environment where innovation thrives. Apply today and start your journey with us tomorrow!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with troubleshooting and resolving system problems
- Document incident reports and maintain ticketing systems
- Install and configure computer systems and peripherals
- Collaborate with senior technicians on complex technical issues
- Conduct routine system maintenance and updates
- Deliver user training on new technologies and procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware and operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation