Job Description
Join our dynamic IT team at TechGlobal Innovations as an Entry-Level IT Specialist! We're seeking motivated individuals with no prior experience to launch their careers in technology. We provide comprehensive training and full visa sponsorship for qualified international candidates. Work with cutting-edge systems while supporting our Raleigh-based operations. This is your opportunity to grow professionally in one of America's fastest-growing tech hubs.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network maintenance and system administration tasks
- Document IT procedures and create knowledge base articles
- Collaborate with senior team members on infrastructure projects
- Monitor system performance and security protocols
- Participate in cross-departmental technology initiatives
- Contribute to disaster recovery planning and testing
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to obtain industry certifications (CompTIA A+)
- Ability to work flexible hours including occasional weekends
- Valid passport and eligibility for U.S. work visa sponsorship
- Passion for technology and continuous learning