Job Description
Launch your IT career in the heart of NYC with TechNova Solutions! We're seeking motivated individuals with no prior experience for our fully-sponsored visa program. Join our dynamic team and receive comprehensive training in cutting-edge technologies while building a stable future in the United States. This is your gateway to a rewarding career in information technology with full relocation support and competitive benefits.
Responsibilities
- Provide Tier 1 technical support for internal systems and user inquiries
- Assist with hardware/software installation, configuration, and maintenance
- Monitor network performance and troubleshoot basic connectivity issues
- Document IT processes and create user documentation
- Collaborate with senior engineers on project implementation
- Participate in continuous skills development programs
- Uphold company security protocols and data protection standards
Qualifications
- Valid work authorization requiring sponsorship (H-1B/OPT/J-1)
- Associate's degree or equivalent technical certification
- Basic understanding of operating systems (Windows, macOS, Linux)
- Strong problem-solving and communication abilities
- Eagerness to learn and adapt to new technologies
- Proficiency in Microsoft Office Suite
- Ability to work flexible hours during system updates
- Passion for technology and customer service excellence