Job Description
Launch your career with Horizon Growth Partners! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Specialists. Enjoy competitive pay, comprehensive training, and clear growth paths in a supportive environment.
As a leader in professional services, we invest in our people through mentorship programs and skill development. This is your chance to build a foundation in customer relations while enjoying benefits like health insurance, paid time off, and retirement plans. No experience needed – just bring your positive attitude and eagerness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve service issues
- Participate in ongoing training programs to enhance product knowledge
- Contribute to team goals and performance metrics
- Support marketing initiatives through customer engagement
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (college preferred)
- Strong communication and active listening skills
- Basic proficiency with Microsoft Office and CRM systems
- Ability to multitask in a fast-paced environment
- Positive attitude with problem-solving mindset
- Reliability and punctuality for scheduled shifts
- Willingness to work occasional weekends if required