Job Description
Join our award-winning team in Jacksonville and kickstart your career with no prior experience required! We're seeking enthusiastic individuals to provide exceptional customer support while developing valuable professional skills. Enjoy comprehensive training, a supportive work environment, and growth opportunities within our expanding organization. Perfect for recent graduates or career changers looking to build a strong foundation in customer service.
Responsibilities
- Deliver friendly, professional assistance to customers via phone, email, and in-person
- Accurately document interactions and update customer records
- Collaborate with team members to resolve complex inquiries
- Learn and utilize our proprietary CRM system efficiently
- Contribute to a positive team culture through active participation
- Adhere to company policies and service standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown Jacksonville location
- Passion for helping others and building customer relationships