Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career in Philadelphia! We're urgently hiring motivated individuals with no prior experience who are eager to grow with us. Enjoy comprehensive training, competitive benefits, and a supportive work environment. Perfect for recent graduates or career changers seeking a fresh start.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Participate in ongoing training programs
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable internet connection
- Ability to work flexible hours
- Valid work authorization