Job Description
Ready to launch your career without experience? Bright Horizons Solutions is urgently hiring Entry-Level Customer Service Specialists in Jacksonville, FL! We provide paid training and growth opportunities for motivated individuals. Join our dynamic team where your passion meets purpose in a supportive, fast-paced environment. No prior experience required – just bring your positive attitude and eagerness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional verbal and written communication skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency with willingness to learn new software
- Strong problem-solving and active listening abilities
- Positive attitude with commitment to customer satisfaction
- Flexibility to work occasional evenings/weekends