Job Description
Join our dynamic team at Detroit Community Services and make an immediate impact! We're urgently seeking passionate part-time professionals to deliver exceptional customer experiences in a fast-paced environment. This is a unique opportunity to grow your career while serving our vibrant community. Apply today and become part of a company that values innovation, teamwork, and your professional development.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions and maintain accurate customer records
- Resolve service issues efficiently using problem-solving techniques
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives
- Adhere to company policies and regulatory compliance standards
- Support marketing campaigns and community outreach events
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a busy environment
- Proficiency with Microsoft Office and CRM software
- Flexible availability including evenings and weekends
- Valid driver's license and reliable transportation
- Positive attitude with commitment to community service