Job Description
Launch your career with Global Solutions Inc.! We're urgently hiring motivated Entry-Level Customer Service Specialists for our Los Angeles, GA location. Join a dynamic team where your growth is prioritized, and enjoy competitive compensation, comprehensive benefits, and direct hire opportunities. Perfect for recent graduates and career changers!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service
- Adhere to company policies and compliance standards
- Identify and escalate complex customer needs
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Basic proficiency with MS Office and CRM tools
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Pass background check and drug screen