Job Description
Are you looking to launch your career in a dynamic, supportive environment? Frontier Support Services is seeking a motivated Entry-Level Customer Service Specialist to join our team in Denver, Colorado.
We are a rapidly growing company that values talent and attitude over experience. We provide comprehensive on-the-job training, so you don't need prior background in the industry to succeed. If you are a hardworking individual with excellent communication skills, we want to hear from you.
Why Join Us?
- Competitive pay and benefits package.
- No experience required—full training provided.
- Modern office environment with a friendly team culture.
- Opportunities for rapid career advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, account issues, and service requests.
- Enter and update customer data accurately into our CRM systems.
- Resolve complaints and issues to ensure high levels of customer satisfaction.
- Collaborate with the support team to improve service processes.
- Participate in daily training sessions and skill-building workshops.
Qualifications
- High school diploma or GED equivalent required.
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Reliable internet connection and computer access for remote work options.
- A positive attitude and willingness to learn.