Job Description
Join a Dynamic Team in Houston, TX
We are looking for motivated individuals to kickstart their careers in customer service. At Houston Growth Solutions, we believe in growing our team from within. Whether you are a recent graduate or looking to switch careers, we provide comprehensive paid training and a supportive environment where your potential is our priority.
Why Apply?
• No Experience Necessary: We teach you everything you need to know.
• Competitive Pay: Earn between $18.00 and $22.00 per hour.
• Clear Advancement: Fast-track opportunities for high performers.
Responsibilities
- Customer Support: Handle inbound and outbound customer inquiries via phone and email with a focus on empathy and clarity.
- Issue Resolution: Troubleshoot customer problems and provide accurate solutions or escalate to senior staff when necessary.
- Documentation: Maintain detailed and accurate records of all customer interactions and transactions.
- Team Coordination: Collaborate with team leads to ensure consistent service standards across the department.
- Process Improvement: Identify trends in customer feedback and suggest improvements to enhance the customer experience.
Qualifications
- Education: High school diploma or GED is required.
- Communication Skills: Strong verbal and written communication skills in English.
- Attitude: A professional demeanor and a genuine desire to help others.
- Reliability: Access to a stable internet connection and the ability to work full-time shifts.
- Location: Must be physically located in the Houston, TX area.