Job Description
We are looking for motivated individuals to join our growing team in Fort Worth, Texas. This is an entry-level position perfect for recent graduates or anyone looking to start a career in customer support. We offer comprehensive training and a clear path for advancement.
Why Join Us?
At Fort Worth Tech Solutions, we believe in our people. You will receive top-tier training, mentorship from industry experts, and a competitive benefits package. If you are eager to learn and ready to grow, we want to hear from you.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat.
- Resolve customer issues and complaints professionally and efficiently.
- Learn and demonstrate product knowledge through our training program.
- Collaborate with the sales and technical teams to ensure client satisfaction.
- Document all customer interactions and transactions accurately.
- Identify opportunities to upsell products and services to new clients.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Reliable computer and high-speed internet connection.
- Willingness to learn new technologies and processes quickly.