Job Description
Are you looking for a fresh start in Milwaukee? Milwaukee Tech Solutions is currently hiring Entry-Level Customer Service Representatives. We value potential over experience and offer comprehensive training to help you succeed.
As a member of our team, you will be the face of our brand, helping customers resolve their inquiries and ensuring they have a positive experience. We are looking for driven individuals who want to build a career in a supportive environment.
Responsibilities
- Assist customers via phone, email, and live chat with inquiries regarding products and services.
- Process orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the sales team to identify upselling opportunities.
- Resolve complex issues with patience and empathy.
Qualifications
- High school diploma or GED is preferred.
- Must be at least 18 years of age.
- Strong verbal communication and listening skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and quiet workspace for remote work options.