Job Description
Are you looking to kickstart your career in a dynamic environment? Apex Growth Solutions is currently seeking motivated Entry Level Customer Service Representatives to join our growing team in Atlanta, Georgia. We offer a comprehensive training program, competitive pay, and a direct hire opportunity for those ready to excel.
As a vital part of our customer success team, you will play a key role in ensuring our clients receive top-tier service while driving company growth. We value passion, integrity, and a desire to learn.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Enter and maintain accurate customer data in our CRM system.
- Collaborate with the sales and support team to meet daily performance targets.
- Identify opportunities for upselling products and services.
- Stay updated on product knowledge and company policies through ongoing training.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus, but not required for entry-level candidates.
- Excellent verbal and written communication skills.
- Proficiency with basic computer applications and typing speed of 35+ WPM.
- A positive attitude and a strong willingness to learn.
- Ability to work flexible hours, including evenings and weekends.