Job Description
Launch your career with no experience required! Bright Horizons Solutions is seeking motivated Entry-Level Customer Service Representatives to join our growing team in Jacksonville, Ohio. We provide comprehensive paid training and a supportive environment where you can thrive.
What We Offer:
- Direct hire with competitive benefits package
- Free industry certification program
- Clear career advancement paths
- Modern, collaborative workspace
- Flexible scheduling options
If you're a people person with a passion for helping others, apply today and start your professional journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document customer interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge through training
- Uphold company standards for professionalism and quality
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer literacy and typing proficiency
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Must pass background check