Job Description
Immediate Openings! Join Our Urgent Hiring Event in Philadelphia, IL!
CareerNow Staffing Solutions is urgently seeking motivated Customer Service Representatives to join our dynamic team. This is your opportunity to secure a stable full-time position with competitive benefits and growth potential. Don't miss our exclusive hiring event at our downtown Philadelphia location!
Why Apply?
- On-the-spot interviews with hiring managers
- Same-day conditional offers available
- Comprehensive training provided
- Competitive salary + benefits package
- Immediate start dates
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Process orders, returns, and account modifications
- Document customer interactions accurately in CRM systems
- Collaborate with team members to resolve escalated issues
- Meet monthly performance metrics for quality and efficiency
- Participate in ongoing product and service training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Philadelphia location
- Flexible availability including weekends if needed