Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Jacksonville, FL! No prior experience required – we provide comprehensive training to launch your career. Enjoy immediate start, competitive pay, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution times
- Participate in ongoing training programs
- Maintain positive customer relationships
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn
- Reliable internet connection for remote work
- Passion for helping others
- Must be available for flexible scheduling