Job Description
Launch your career with Detroit's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to join our direct-hire program. Enjoy comprehensive training, competitive benefits, and growth opportunities in a supportive downtown environment.
What We Offer:
- Full-time position with health/dental/vision insurance
- 401(k) with company matching
- Paid time off and holidays
- Career advancement pathways
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with team on process improvements
- Meet performance metrics (quality/speed)
- Complete product knowledge training
- Represent company brand professionally
Qualifications
- No experience required - we train everyone!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and reliability
- Ability to multitask
- Valid Michigan ID
- Pass background check