Job Description
Launch your career with no experience required! Apex Solutions Group is seeking motivated Entry-Level Customer Service Representatives in Jacksonville, FL. We provide comprehensive training and a supportive environment to help you thrive. Enjoy direct hire status, competitive benefits, and growth opportunities from day one. Join our award-winning team and start building your future today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer concerns and provide accurate product information
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rates
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (degree preferred)
- No prior experience necessary - training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced environment
- Positive attitude with customer-first mindset
- Reliable transportation to our Jacksonville office