Job Description
Start Your Career Today! No Experience Needed!
Growth Dynamics Inc. is urgently hiring motivated Entry-Level Customer Service Representatives in Charlotte, NC. Join our award-winning team and gain valuable skills while helping customers. We provide comprehensive training and a supportive environment for career growth.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Clear career advancement path
- Modern downtown Charlotte office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for call quality and speed
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we train!
- Strong communication and problem-solving skills
- Ability to navigate multiple computer systems
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Charlotte