Job Description
Launch your career in Detroit with our comprehensive training program! Detroit Growth Partners seeks motivated individuals for entry-level customer service roles. No prior experience required – we provide paid training and career growth opportunities. Enjoy competitive benefits, flexible scheduling, and a supportive team environment. Join us in revitalizing Detroit's workforce while developing valuable skills for your future.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Participate in ongoing training and development sessions
- Meet performance metrics for customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, browsers)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliability and punctuality
- Valid Michigan ID or driver's license
- No prior experience necessary – training provided