Job Description
Ready to launch your career immediately? Global Support Solutions Inc. is seeking motivated individuals for our Entry-Level Customer Service positions in Kansas City, MO. No experience required – we provide comprehensive training!
Join our award-winning team and deliver exceptional customer experiences while building valuable skills. Enjoy competitive pay, flexible scheduling, and a supportive environment designed for growth. This is your opportunity to start earning and learning from day one!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and product-related issues efficiently
- Document all interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience necessary – we train you!
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency (Windows, browsers)
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Reliable internet connection for remote work options