Job Description
Join our dynamic team in New York City as an Entry-Level Customer Service Representative! No prior experience is needed – we provide comprehensive training to launch your career. This direct-hire position offers competitive pay, growth opportunities, and a supportive work environment. If you're motivated, detail-oriented, and eager to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer concerns efficiently using our CRM system
- Document interactions and maintain accurate records
- Collaborate with team members to improve service processes
- Meet daily performance metrics for quality and responsiveness
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency with willingness to learn new software
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- No prior experience required – we train motivated candidates
- Valid authorization to work in the United States