Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Memphis! No prior experience is required – we provide comprehensive training to help you succeed. As a key member of our customer experience team, you'll assist shoppers, resolve inquiries, and contribute to a positive retail environment. Perfect for recent graduates or career changers seeking growth opportunities with competitive benefits and advancement potential.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain store standards
- Participate in product knowledge training sessions
- Support inventory management and merchandising tasks
- Document customer feedback for service improvement
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, navigation)
- Ability to work flexible schedules including weekends
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Memphis location
- Passion for helping others and problem-solving