Job Description
Join Georgia Growth Partners as an Entry-Level Customer Service Representative and kickstart your career in Atlanta's thriving business landscape! We're seeking motivated individuals with no prior experience who are eager to learn and grow with us. This full-time position offers comprehensive training, competitive pay, and opportunities for advancement within our dynamic team. If you're a people person with a passion for helping others, apply today and become part of Georgia's premier customer service organization.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Document customer interactions and maintain accurate records
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics including call volume and resolution rates
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to team goals and foster a positive work environment
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new software
- Positive attitude and commitment to customer satisfaction
- Ability to work flexible hours including weekends if needed
- Must be authorized to work in the United States