Job Description
Launch your career with Global Retail Solutions Ltd. in our award-winning customer service division! We're seeking passionate individuals with no prior experience to join our dynamic team in London. Enjoy comprehensive training, career progression opportunities, and a supportive work environment. Perfect for graduates, career changers, or anyone ready to start their professional journey.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Process orders, returns, and exchanges with precision
- Maintain detailed customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in ongoing product knowledge training
- Contribute to customer satisfaction improvement initiatives
Qualifications
- No previous experience required - full training provided
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Must be legally eligible to work in the UK