Job Description
Launch your career with Heartland Solutions Group! We're seeking motivated individuals with no prior experience to join our customer service team in Oklahoma City. Enjoy comprehensive paid training, a supportive team environment, and opportunities for growth. If you're passionate about helping others and eager to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training programs
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options