Job Description
Ready to launch your career? CustomerFirst Solutions is seeking enthusiastic individuals for our Entry-Level Customer Service Representative role in Manchester. No experience required—we provide comprehensive training to set you up for success! Join our dynamic team where your growth matters.
As a key member of our customer support team, you'll become the voice of our brand, delivering exceptional experiences to clients across the UK. We offer a supportive environment with clear pathways for advancement, competitive pay, and benefits that support your well-being.
What We Offer:
- Full-time position with paid training
- Starting salary of £10.42/hour + performance bonuses
- Opportunities for career progression
- Comprehensive benefits package
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing product and skills training
- Meet performance metrics for customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required—open to graduates and career changers
- Excellent verbal and written communication skills
- Strong problem-solving abilities and customer focus
- Proficient in basic computer applications
- Positive attitude and eagerness to learn
- Ability to work well in a team environment
- Reliability and punctuality