Job Description
Join our award-winning team as an Entry-Level Customer Service Representative and launch your career in Sacramento! We provide comprehensive paid training and career advancement opportunities for motivated individuals without prior experience. Our supportive environment fosters professional growth while serving the diverse communities of Northern California.
Enjoy competitive compensation, comprehensive benefits including health insurance and retirement plans, and a dynamic workplace culture. We value teamwork, integrity, and community engagement above all else.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records using our CRM system
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training programs to enhance service skills
- Support community outreach initiatives and local events
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Basic computer proficiency (Microsoft Office Suite)
- Ability to work flexible hours including weekends
- Valid California driver's license (for occasional field visits)
- Pass background check and drug screening