Job Description
Join Austin's fastest-growing startup as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to launch your career. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our innovative tech services company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions and resolve issues using our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Participate in ongoing training to enhance product knowledge
- Meet performance metrics while maintaining high service quality
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliability and punctuality
- Ability to work in a fast-paced team environment