Job Description
Launch your career with Memphis Community Services! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. If you're a people person with strong communication skills and a passion for helping others, this is your opportunity. We provide comprehensive paid training and a supportive environment where you'll grow professionally while making a real impact in our community.
Our ideal candidates thrive in fast-paced settings, value teamwork, and possess a positive attitude. As a key member of our organization, you'll contribute to delivering exceptional service that builds lasting relationships with our diverse client base. We offer competitive hourly wages, benefits, and clear pathways for advancement within our company.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training to enhance product knowledge and service skills
- Support community outreach initiatives and local engagement events
- Adhere to company policies while maintaining a high standard of service
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Valid driver's license preferred for occasional local travel
- No prior experience necessary – training provided