Job Description
Launch your career in customer service with Detroit's leading business incubator! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment in downtown Detroit. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Process orders and resolve client inquiries efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to deliver seamless service
- Participate in weekly training sessions to enhance skills
- Identify opportunities to improve customer experience
- Maintain detailed documentation of interactions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit
- Availability to work weekdays and weekends
- Passion for helping others succeed