Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Detroit's thriving service industry! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in our CRM system
- Collaborate with team members to ensure customer satisfaction
- Participate in ongoing training programs
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and strong work ethic
- Ability to multitask in a fast-paced setting
- Willingness to learn new systems
- Reliable transportation to downtown Detroit