Job Description
Are you looking to kickstart your career in a fast-paced, dynamic environment? Apex Digital Solutions is currently hiring Entry-Level Customer Service Representatives in Denver, CO. We offer comprehensive paid training and a clear path for growth.
We are seeking motivated individuals who are passionate about helping others and want to learn the ins and outs of client support.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Full training provided (No experience necessary)
- Health, dental, and vision insurance
- Opportunities for advancement
Responsibilities
- Receive and respond to customer inquiries via phone, email, and live chat.
- Assist clients in resolving technical issues and product questions.
- Document all interactions and feedback in our CRM system.
- Collaborate with the sales team to identify upselling opportunities.
- Ensure high customer satisfaction scores through patience and professionalism.
- Participate in daily team meetings and training sessions.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Willingness to learn new software and processes quickly.