Job Description
Join our dynamic team in Houston as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to help you succeed. If you're a motivated communicator eager to build your career in customer service, this is your perfect starting point.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Update customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and satisfaction
- Participate in ongoing product and skills training
Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work flexible hours including weekends
- Basic computer proficiency
- Positive attitude and willingness to learn
- Passion for helping others