Job Description
🚀 URGENT HIRING! Kickstart your career in Chicago with zero experience required! Urban Retail Solutions is seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. No prior experience necessary – we provide paid training!
Join our award-winning retail team where growth opportunities are endless. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including health insurance and 401K matching. Perfect for recent graduates or career changers!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Maintain detailed records of customer interactions and transactions
- Contribute to team performance goals and customer satisfaction metrics
Qualifications
- No experience required! We train all new team members
- High school diploma or equivalent (students welcome)
- Strong verbal communication skills and positive attitude
- Basic computer proficiency and willingness to learn new software
- Ability to multitask in a fast-paced environment
- Reliable transportation to our downtown Chicago location