Job Description
Launch your career with TechSupport Solutions Inc.! We're urgently hiring motivated Entry-Level Customer Service Representatives in San Jose, CA—no experience necessary. Join our award-winning team where your growth is our priority.
We provide comprehensive paid training, mentorship, and a clear path to advancement. Work in a modern, collaborative environment with competitive benefits and opportunities to build your professional network.
What We Offer:
- Industry-leading starting pay ($18-$24/hr)
- Comprehensive healthcare benefits (Day 1)
- Paid career development programs
- Flexible work-life balance initiatives
- Employee recognition and rewards program
Ready to start your journey? Apply now!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries using our knowledge base and training materials
- Document interactions accurately in CRM systems
- Collaborate with senior team members for complex issues
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions to enhance skills
- Identify process improvement opportunities
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Customer-focused mindset and problem-solving aptitude
- Reliability and punctuality
- Ability to work in a fast-paced environment
- Positive attitude and team player mentality