Job Description
Urgent Opportunity for Recent Grads & Career Changers!
Oklahoma City Careers Inc. is hosting an exclusive hiring event for motivated entry-level professionals. Join our dynamic team as a Customer Service Representative and launch your career in a supportive environment with rapid growth potential. This full-time role offers comprehensive training, competitive compensation, and clear advancement paths.
Event Details:
📅 Date: October 20, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 123 Innovation Blvd, Oklahoma City
💼 Bring multiple copies of your resume and dress professionally for on-the-spot interviews!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and product questions using CRM systems
- Document interactions and maintain accurate customer records
- Collaborate with technical teams to resolve complex issues
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing product and service training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years customer service or support experience
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced environments
- Problem-solving mindset with attention to detail
- Reliable transportation to event location
- Positive attitude and team collaboration focus