Job Description
Are you looking for a fresh start in Jacksonville? Apex Solutions Group is currently seeking motivated individuals to join our dynamic team as Entry Level Customer Service Associates. We value potential over experience and offer comprehensive on-the-job training to help you succeed.
We are committed to fostering a supportive work environment where every team member can grow professionally. If you possess a positive attitude and a willingness to learn, we want to hear from you.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and courteous manner.
- Assist customers in resolving product or service issues efficiently.
- Process customer orders and data entry with high accuracy.
- Collaborate with the sales team to meet monthly performance targets.
- Maintain up-to-date knowledge of company products and policies.
- Document customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or GED equivalent.
- No prior work experience is required; we provide full training.
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- Ability to work flexible hours, including evenings and weekends.
- Reliable internet connection and computer access.