Job Description
Ready to launch your career? Urban Workforce Solutions is seeking motivated individuals for immediate full-time entry-level roles in Philadelphia. No experience required – we provide comprehensive training! Join a dynamic team supporting Fortune 500 clients while developing valuable customer service and communication skills. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
We're looking for energetic, coachable candidates eager to learn. If you're a people person with a positive attitude, apply today and start your professional journey tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve client inquiries with patience and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to achieve daily targets
- Participate in ongoing skills training workshops
- Maintain detailed knowledge of products/services
- Adapt to new processes and technologies quickly
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer literacy (MS Office, internet)
- Ability to multitask in fast-paced settings
- Reliable transportation to downtown Philadelphia
- Flexible availability including weekends
- Positive attitude and willingness to learn