Job Description
Launch your career with Atlanta Connect Solutions! We're seeking energetic individuals for our entry-level Customer Service Associate positions. No degree or prior experience required—just a passion for helping others and a commitment to excellence. Join our inclusive team where we invest in your growth through paid training programs and clear advancement paths. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Atlanta.
What We Offer:
- Comprehensive 4-week paid training program
- Health insurance, retirement plans, and paid time off
- Career advancement into leadership roles
- Modern downtown Atlanta workspace with transit access
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet performance metrics for customer satisfaction
- Participate in ongoing skill development workshops
Qualifications
- No degree or prior experience required
- High school diploma or equivalent preferred
- Strong communication and problem-solving skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Ability to work flexible shifts (including weekends)