Job Description
Join Miami's fastest-growing tech company as an Entry-Level Customer Service Associate! No experience required – we provide comprehensive training to launch your career. Our dynamic team values fresh perspectives and offers growth opportunities into sales, marketing, or operations roles. Enjoy a modern downtown workspace, competitive benefits, and the chance to make an immediate impact.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions in CRM system
- Collaborate with team to improve customer experience
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Ability to learn quickly in fast-paced environment
- Reliable transportation to downtown Miami
- Passion for helping others