Job Description
Launch your career with Texas Growth Partners! We're seeking passionate, entry-level Customer Service Associates to join our dynamic Austin team. No experience is required—we provide comprehensive training to help you succeed. If you're a motivated communicator eager to learn and grow, this is your perfect opportunity to start a rewarding career in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for response times
- Continuously improve product knowledge through training
- Uphold company standards for professionalism and courtesy
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Detail-oriented with problem-solving aptitude
- No prior experience necessary—training provided